Terms of Service

Welcome to STRENUO! These Terms of Service ("Terms") govern your use of the STRENUO website and mobile application (the "Platform") operated by TRAIN HARD STAY HUMBLE LLC ("we," "us," or "our").

By downloading, accessing, or using the Platform, you agree to be bound by these Terms. If you do not agree, do not use the Platform.

1. Eligibility

You must be at least 16 years old to use STRENUO. By using the Platform, you represent that you meet this age requirement.

2. Account Registration

To access certain features, you must create an account. You agree to:

• Provide accurate and complete information during registration.
• Keep your login credentials confidential.
• Notify us immediately of any unauthorized use of your account.
• Be responsible for all activity under your account.

We reserve the right to suspend or terminate accounts that violate these Terms.

3. License to Use the Platform

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to download, install, and use the Platform for personal or professional use in connection with fitness coaching, training, and client management activities.

You may not:

• Copy, modify, or distribute the Platform or its content.
• Reverse engineer, decompile, or attempt to extract the source code.
• Remove any copyright, trademark, or proprietary notices.

4. User Content

4.1 Your Content

You retain ownership of any content you submit, upload, or display through the Platform ("User Content"), including photos, workout logs, and messages.

By submitting User Content, you grant us a worldwide, royalty-free, non-exclusive license to use, store, process, and display your User Content solely to provide and improve the Platform and its features.

4.2 Content Guidelines

You agree not to submit User Content that:

• Is illegal, harmful, threatening, abusive, or harassing.
• Infringes on the intellectual property rights of others.
• Contains viruses, malware, or harmful code.
• Is false, misleading, or deceptive.
• Violates any applicable law or regulation.
• Interferes with or disrupts the Platform or its systems.

We reserve the right to remove any User Content that violates these guidelines.

5. Coach-Client Relationships

If you use STRENUO as a client with a coach, or as a coach with clients:

For Clients: Your coach will have access to your workout data, check-ins, progress photos, and messages. By using the Platform with a coach, you consent to this sharing.

For Coaches: You are responsible for your own coaching practices. STRENUO is a tool for organization and communication; we are not responsible for the coaching services you provide.

Important: TRAIN HARD STAY HUMBLE LLC does not provide coaching, medical, or nutritional advice. All coaching services are provided directly by your Coach.

TRAIN HARD STAY HUMBLE LLC is not a party to any agreement between a Coach and a client and does not supervise, monitor, or guarantee the quality, safety, legality, or outcomes of coaching services.

6. Independent Coaches

Coaches are independent users of the Platform and are not employees, agents, partners, or representatives of TRAIN HARD STAY HUMBLE LLC.

7. Payments and Subscriptions

Some features of the Platform may be offered for a fee. Payment arrangements may vary depending on your Coach and may include third-party payment providers, manual invoicing, or app store subscriptions.

TRAIN HARD STAY HUMBLE LLC does not process payments on behalf of Coaches and does not control or store payment information.

Any payments, invoices, refunds, or billing disputes are handled between you, your Coach, and/or the applicable payment provider and are subject to their respective terms and policies.

8. Platform subscription for coaches

This section applies only to coaches who subscribe to the STRENUO platform. It does not govern the relationship between a coach and their clients.

Pricing model: The subscription is billed per active client per month, in graduated tiers. There is no base fee. Billing is based on the highest number of active clients within the billing period, and on a minimum of one client. Optional packages are billed in addition as a flat monthly amount.

Trial: New subscriptions begin with a free 14-day trial. A payment method is required at sign-up. Cancelling during the trial incurs no cost.

Monthly term: On monthly billing you may cancel at any time with effect from the end of the current billing period. No further amounts become due.

Annual commitment: Choosing the annual commitment applies reduced rates equivalent to a discount of two monthly instalments. Billing remains monthly. The commitment runs for twelve months from the start of the subscription.

Ending an annual commitment early: If an annual commitment is ended before the twelve months have elapsed, two items are added to the final invoice:

1. the annual discount already granted, calculated as one fifth of the amounts invoiced to date, and 2. an early-termination fee equal to one average monthly instalment, calculated from the invoices already paid.

Alternatively, the cancellation can be scheduled for the end of the annual commitment. In that case the subscription continues at the agreed monthly amounts until the twelve months have elapsed and no additional amounts become due. Both options are shown with their specific amounts in the cancellation dialog and must be expressly confirmed.

Discounts: Time-limited promotional discounts (for example for the beta phase) apply for the duration of the promotion and are ended with reasonable prior notice. Individually granted permanent discounts are unaffected.

VAT: All displayed prices are inclusive of any applicable VAT. For coaches established outside Switzerland, billing is carried out by Stripe as merchant of record, which calculates and remits the VAT due.

Late payment: If a payment fails, access is first restricted and, after a further period, suspended. Data is retained throughout.

9. Health Disclaimer

STRENUO is not a medical device and is not intended to diagnose, treat, cure, or prevent any disease or health condition.

The Platform provides tools for tracking fitness, nutrition, and wellness. The information provided is for general informational purposes only and is not a substitute for professional medical advice.

• Always consult a qualified healthcare provider before starting any exercise or nutrition program.
• If you experience any pain, discomfort, or adverse symptoms, stop exercising and seek medical attention.
• We are not responsible for any injuries, health issues, or damages resulting from your use of the Platform.

We do not guarantee any specific fitness, health, or performance outcomes from the use of the Platform or coaching services.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.
• WE DO NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.
• WE DISCLAIM ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
• WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE PLATFORM.
• OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM.

We are not liable for the actions, omissions, or services provided by Coaches or for any disputes between Coaches and clients.

Some jurisdictions do not allow limitations on implied warranties or liability, so some of the above may not apply to you.

11. Indemnification

You agree to indemnify and hold harmless TRAIN HARD STAY HUMBLE LLC and its affiliates, officers, employees, and agents from any claims, damages, losses, or expenses (including reasonable legal fees) arising from:

• Your use of the Platform.
• Your violation of these Terms.
• Your violation of any rights of a third party.
• Your User Content.

12. Termination

We may suspend or terminate your access to the Platform at any time, for convenience or for any reason, with or without notice, including if we believe you have violated these Terms.

Upon termination:

• Your license to use the Platform is revoked.
• You may request deletion of your account and data.
• Provisions that by their nature should survive termination will survive (e.g., limitation of liability, indemnification).

13. Changes to Terms

We may modify these Terms at any time. We will notify you of material changes by posting the updated Terms within the Platform and updating the "Last Updated" date.

Your continued use of the Platform after changes are posted constitutes your acceptance of the revised Terms.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Switzerland, with exclusive jurisdiction in Basel, Switzerland.

Any disputes arising from these Terms or your use of the Platform shall be resolved in the courts of Basel, Switzerland.

15. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

16. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and TRAIN HARD STAY HUMBLE LLC regarding the use of the Platform.

17. Contact Us

If you have any questions about these Terms, please contact us:

TRAIN HARD STAY HUMBLE LLC Email: aroldo@thsh.fit Address: Tangentenweg 11, 4058 Basel, Switzerland

These Terms of Service are provided in English. While we strive to ensure clarity for all users, you are responsible for obtaining translations if needed.